What router/gateway do you have? See here for pictures/models. If it's the newer white Wifi 6E model(CGM4981) then you have to hold the WPS button for 60 seconds. If you don't do it for the full 60 seconds it only activates WPS mode. If that doesn't work, swap the router out for another one at the store. Seems that one wasn't refurbished.. To reset your Cox Wi-Fi router, locate the reset button on the back of the router. Use a paperclip to press and hold the button for 10 seconds until the lights on the router flash. This will reset the router to its default settings. Step 3: Perform the Reset.
Learn how to use the Cox App to help troubleshoot your equipment with a reboot... Step 5: Click on "Reset WiFi Router" and confirm that you want to reset the device. Method 2: Reset Using the Device Step 1 : Locate the small pinhole reset button on the back or bottom of your.